hillstone restaurant group employee handbook

Know your product and serve the customer promptly. NOTICE OF TERMINATION TO BE GIVEN BY EMPLOYEE. 1 month up to successful completion of your probationary period 1 week. Grievance handling and the application of disciplinary procedures. You will be given prior written confirmation of the meeting and you will be able to nominate a companion to attend the meeting with you as outlined above. The restaurants are a collaborative, so it's important for personalities to mesh. hillstone restaurant group inc. hillstone restaurant group. 5 years service or more 1 week for each year of service to a maximum of 12 weeks after 12 years. If you manage to achieve the required improvement during this period, we will confirm in writing that the warning has been removed from your record. What is health insurance like at Hillstone Restaurant Group? Your flexible working request should be submitted in writing and dated. MATERNITY/PATERNITY/ADOPTION/ SHARED PARENTAL LEAVE. Informal action provides the opportunity to resolve allegations of harassment through informal discussion and mediation. a) To take this time as annual holiday leave, Customers are the key to the success of our business and good service is the key to gaining and retaining customers. This commitment applies to all the aspects of employment outlined below: Equal Opportunities practice is developing constantly as social attitudes and legislation change. The Employer will be sensitive and supportive, as far as is reasonably practicable, to those experiencing stress. COMMENCEMENT OF EMPLOYMENT AND CONTINUOUS SERVICE. Forex Steam Pairs, Where the circumstances of your incapacity are such that you receive or are awarded any sum by way of compensation or damages in respect of the incapacity from a third party, then any contractual payments which may have been made to you because of the absence shall be repaid by you to us up to an amount not exceeding the amount of the compensation or damages paid by the third party and up to, but not exceeding, any amount paid by us. This involves the complainant making a written complaint. Unwelcome sexual advances, propositions, suggestions or pressure to participate in social activity outside work, where it has been made clear that this is not welcome. If you are using a screen reader and encounter difficulty using this website, please call (800) 230-9787 or contact our individual restaurants directly for assistance. In order to protect the Companys interest, ex-employees are not permitted to enter our premises for a period of six months after termination of employment. In a case where dismissal is proposed, the purposes of the performance review meeting also include: to establish whether there are any further steps that could reasonably be taken to rectify the employees poor performance, to establish whether there is any reasonable likelihood of the required standards of performance being met within a reasonable time and to discuss whether there is any practical alternative to dismissal, such as redeployment to any suitable available job at the same or lower grade. The capability procedure applicable to your employment does not form part of your terms and conditions of employment and is contained within the Employee Handbook. Shoulder length hair or longer must be tied up during working hours. We will take a serious view if your sickness or absence is not genuine and you have continual or repeated absence. Show More Hillstone Restaurant Group Demographics. The food is so delicious and consistent, some people come every night for dinner. You will also forfeit any contractual accrued holiday pay due to you over and above your statutory holiday pay if you fail to give or work the required period of notice. However, where issues cannot be resolved in this way, the Employer has a formal procedure for grievances or complaints. Failure to notify absence or to satisfactorily complete a self-certification form or to provide a medical certificate as specified above could result in payment from the Statutory Sick Pay scheme (SSP) being withheld and may result in disciplinary action being taken against you. We do not accept parties larger than 7; Our largest table fits 6 comfortably yet 7 elbow-to-elbow We can offer to seat split parties as walk-ins, but cannot guarantee that they will have the same seating time, server, or will be near each other Absenteeism (e.g. You must not access, process, use, or disclose any data or password other than is necessary for the proper performance of your duties. Take Time To Smell The Flowers Meaning, We are pleased to welcome you to our team. Any Company item must be returned on termination of your employment and in good working order. Google Bug Bounty Write-ups, THIS AGREEMENT is made the (Date) 2020. All employees have a personal responsibility not to harass, sexually harass or bully other members of staff, or to condone harassment or bullying by others. If you have any queries with regard to the content of the handbook then please raise these queries with your Line Manager. The employee who answered offered no comment, and referred us to the restaurant group's online comment form. The employee data is based on information from people who have self-reported their past or current employments at Hillstone Restaurant Group. Post a Job Your hours of work will vary in accordance with the rota which is set in light of enter detail client demand/needs of business/staffing levels due to sickness and holidays. Receipt of the written communication of a decision made under the disciplinary procedure; or. THIS AGREEMENT is made the (Date) 2020. Each of our restaurants complements the unique character of its locale, seeking to be a place of relaxation, enjoyment and excitement for each of our guests. Smoking is only permitted during recognised authorised breaks, in the designated outside area. Competitors of Hillstone Restaurant Group include CKE Restaurants Holdings, Brinker International, and Pearls Oyster Bar. If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, dismissal may be considered. Douglas Fairbanks Jr, You must pay due regard to your levels of personal hygiene at all times. I learned SO much due to the detail-oriented culture Hillstone is known for. Employees in the top 10 percent can make over $81,000 per year, while employees at the bottom 10 percent earn less than $20,000 per year. Expenses forms should be completed out of hours. If you are the last person to leave our premises at the end of the day, please ensure that all windows and doors are closed, locked where required and the alarm system is set. v. Hillstone Restaurant Group, Inc., Case No. For your own comfort and safety, you are required to wear a flat sensible full shoe with a non-slip sole. On average, employees at Hillstone Restaurant Group stay with the company for 4.8 years. You will be given prior written notification of the meeting including a clear statement of the allegations against you. Glassdoor gives you an inside look at what it's like to work at Hillstone Restaurant Group, including salaries, reviews, office photos, and more. Mobile phones may only be used during official authorised breaks, failure to comply with this policy will result in disciplinary action being taken. <> Damage to company property where this is as a result of your negligence. "Upcoming Deadline for California Employers to Report Employee Pay and Hours Worked Data to the DFEH," . The Line Manager will respond to your grievance within five working days of the hearing taking place. Application in writing can be made to your Employer for leave to attend medical appointments, funerals or family commitments. Unreturned company property, including any uniform or PPE supplied to you. . Enter detail e.g.- Love to Shop Vouchers, My Perks, recommend a friend scheme and employee of the month and/or year. You must not serve or sell alcoholic beverages to a person who appears to be drunk or under the influence of prohibited drugs. Within ten days of the disciplinary meeting, you will receive confirmation in writing of the reasons for your dismissal from the Employer. Your wage is payable by BACS transfer into your bank account, subject to normal statutory deductions as detailed on your pay statement. We have the contractual right to carry out searches of employees and their property (including vehicles) whilst they are on our premises or business. The intention is that holidays will be taken in blocks of at least 5 days. Looking for a particular Hillstone Restaurant Group employee's phone or email? Tatton Family, The average employee at Hillstone Restaurant Group makes $41,082 per year. Your start time is the time you are expected to actually start work, not the time that you arrive. The purposes of the performance review meeting include: to set out the required standards that the Employer considers the employee has not met, to establish the likely causes of poor performance (including any reasons why any measures taken so far have not led to the required improvement) and to allow the employee the opportunity to explain the poor performance and to ask any relevant questions. These terms and conditions replace those contained in any previous document that you may have received. Employees must not express opinions on the sites that purport to represent their own views on the company. Unjustified criticism of an individuals personal or professional performance, shouting at an individual, criticising an individual in front of another. You are not permitted to download any personal accounts/items. The grievance procedure applicable to your employment does not form part of your terms and conditions of employment and is contained within the Employee Handbook. The Employer will pay Statutory Guarantee Pay in accordance with the current Government regulations. The pay week ends on Saturday at midnight and wages are available on the following Friday. Pros. No 401k. The Employer recognises that time off for dependants is designed to support employees where emergencies arise that are related to children or dependants. At all stages of the procedure, an investigation will be carried out. This will set out the areas in which the employee has not met the required performance standards, targets for improvement, any measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a timescale for review and the likely consequences of failing to improve to the required standards within the review period. 5. Such reimbursement will be made by the Employer upon submission of an expense report approved by your Line Manager or a Director. Hillstone Restaurant Group is in the hospitality industry. Employees are entitled to receive statutory paternity pay. In order to create conditions in which this goal can be realised, the Employer is committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. You should be aware that where your conduct or behaviour constitutes gross misconduct (see definition given later in this section), you may be liable to summary dismissal (without notice). QED Hospitality Shepherdsville, KY1 month agoBe among the first 25 applicantsSee who QED Hospitality has hired for this roleNo longer accepting applications. In particular, the processing (which means storing, sending or downloading) of sexually explicit material will constitute gross misconduct. Where closed circuit television cameras are used on our premises for security purposes. Mar 2018 - Oct 20188 months. No work-life balance, bad management. Long hair should be neatly tied back and no jewellery other than a plain wedding band may be worn. Help us make this company more transparent. For Employers. Any cut on the hand or arm must be covered with an approved visible dressing. 2022)(court denies class . Employees will be reimbursed for fair and reasonable expenses that are incurred while conducting business on behalf of the Employer. The final performance warning will be recorded but nullified after twelve months, subject to satisfactory performance. Employees must not accept directly or indirectly any payment or any other benefit or item of value of more than nominal value from any supplier or client or from anyone else with any actual prospective business relationship with the Employer. The employees performance will be monitored, and, at the end of the review period, the Employer will write to the employee to advise him or her of the next step. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Discounts Professional Support. Using the appeal procedure will not prejudice your employment prospects in any way. Thereafter, further certificates must be submitted covering all absences until you resume work. A written record of the appeal hearing will be made in order to prevent any misreporting or misunderstanding. You must not service alcohol to anyone who appears to be under the legal age. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Hillstone Restaurant Group. Your salary is payable by BACS transfer into your bank account, subject to normal statutory deductions as detailed on your pay statement. During the meeting, the grounds on which disciplinary action is being considered will be stated, and you will be presented with any available evidence. This is broken down as follows: The Company does not operate an occupational adoption scheme and therefore Statutory adoption entitlements will apply. If employees use their own or spouses vehicles on company business, they must make sure they have the appropriate motor insurance cover. The procedure is designed to maintain good relations within the company, and you are encouraged to make use of it should any problem arise that you are unable to resolve satisfactorily with a manager. The reason they gave me? You will be informed in writing of the decision as soon as possible after the meeting. Would highly not recommend for anyone to work here. Employees must never post a comment on the sites that purports to represent the views of the company without first consulting the management team. The money is consistently good because the restaurant stays busy in most locations, but the work is backbreaking. Company - Private. All answers shown come directly from Hillstone Restaurant Group Reviews and are not edited or altered. We cannot operate with a high level of absenteeism as all absence for whatever reason reduces our efficiency. You are expected to maintain standards of conduct and performance appropriate to your job and in accordance with any general rules and work standards communicated to you during your employment. At the appeal meeting, the employee will again be given the chance to state their case and will have the right to be accompanied by a trade union official or a fellow employee of their choice. 1 month to successful completion of your probationary period 1 week. Recruitment and selection, including advertisements, job descriptions, interview and selection procedures. Personal mobile telephones should not be used for personal matters during normal working hours and must be switched off. However, any relationship between a client and an employee which is likely to jeopardise business relations of the Employer is not acceptable. You must devote the whole of your time and attention during your hours of work to your duties to the Employer. Minor capability issues will be dealt with informally through counselling and training. The company reserves the right to reject any voluntary applications for redundancy if it believes that the volunteer has skills and experience that need to be retained for the future viability of the business. For SSP purposes your normal working days will count as qualifying days. Your normal hours of work are .. per week to be worked flexibly in accordance with the rota. Search over 700 On average, employees at Hillstone . We will take disciplinary action where appropriate. Your wage is payable weekly in arrears. Falls, explosions, burns and being caught in machinery are types of accidents that can also occur in the workplace. You are contracted to work XX hours per week. You will be given a copy of the written record and asked to agree to the content. The Company does not operate an occupational maternity scheme and therefore Statutory maternity entitlements will apply. Reporting accidents is beneficial to the workplace as it allows for identification of how and where risks in the workplace arise. You have the right to be accompanied at all meetings held as part of the Employers formal grievance procedure. good clientele good menu working for tips. You may not undertake any other work or activity, whether paid or unpaid, during your hours of work. The Employer recognises the need to identify the difference between the beneficial effects of motivating challenges and work-related stress, which is the natural but distressing reaction to demands or pressure that the employee cannot cope with at a given time. The date and time of the appeal hearing will be arranged with you in advance so that there is sufficient time to prepare yourself and your companion where relevant. Or peanut butter Cole slaw? The accident book is kept in each company location. The Employer recognises that circumstances, the nature of relationships and the required observances of different religions vary. The following list, although not exhaustive, gives examples of offences which could be construed as gross misconduct: You are entitled to appeal against a decision taken at any stage of the disciplinary procedure. All staff must look clean and smart and be of a hygienic appearance. A full-time official employed by a trade or a lay trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. Employees may, in properly carrying out their duties, have access to, or come into contact with information of a confidential nature. The company reserves the right to access and monitor all emails and internet activities carried out on company equipment including the use of any social networking site. However, should the informal approach fail to stop the harassment or bullying, or if an employee agrees with their manager that the situation is so serious as to warrant formal action, the formal approach should be taken. 20-CV-08250 (N.D. Cal. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Your days and hours of work will be scheduled within the following day and time ranges: delete and add detail where required, Friday to, Sunday to. A meal is provided free of charge, providing your shift is for 8 consecutive hours. The employees at Brinker International earn an average yearly salary of $50,060 per year, and the salaries at Pearls Oyster Bar average $39,582 per year. The Learn how to secure and automate employment verifications, Employee-first & data secure companies leveraging Truework, Learn how to complete a verification for any employee, Verify income and employment in multiple other ways, Industry-leading endpoints for income and employment verification, Learn more about the team securing employee data, Read more about our security program and certifications, Join the community of security, HR, and verification professionals, How to choose the best employment verification service, Understanding employment verification in California, Verify a Hillstone Restaurant Group employee. 4 0 obj We wish you every success during your employment with us and we hope that your experience of working with us will be enjoyable, positive and rewarding. You must wear the appropriate uniform/work wear, and these must be clean, pressed and well maintained and must be worn at all times during working hours. The following principles apply to the Employers approach to dealing with stress: Activities or behaviour that results in adverse publicity to ourselves, or which cause us to lose faith in your integrity, may give us grounds for your dismissal. Pregnant employees are entitled to paid time off to attend ante-natal appointments. Which benefits does Hillstone Restaurant Group provide? In order to qualify for flexible working, you must: . This could include: The Employer regards sexual harassment as a form of intimidation which has the effect of insulting and demeaning the employee to whom it is directed. I would work for Hillstone again in a heartbeat! If a situation arises where there is a reduction of work, or there is any other occurrence that prevents the normal running of the business, the Employer has a right to either lay off without pay other than Statutory Guarantee Pay or implement shorter working hours. The Employer is committed to providing a working environment in which employees are able to realise their full potential and to contribute to business success. (business & personal). We cannot operate with an excessive level of absence as all absence, for whatever reason, reduces our efficiency. Use of internet must be for business purposes only in the course of carrying out your duties. Worked for Hillstone for many years in various locations and roles. Rude customers, GM always changing, being judged, Women rate the female-friendliness of their workplaces on, Exceptional Culture of Management and implementation into systems that aided in daily success. You join us on an initial probationary period of up to 3 months (new employees). If it is not possible to respond within this time, the employee should be given a written explanation for the delay and told when a response can be expected. If you encounter any problems with your pay, e.g. Quaker Oatmeal Scotchies, If the Employer is satisfied with the employees performance, no further action will be taken. Help other job seekers by rating Hillstone Restaurant Group. The employee will be given a formal PERFORMANCE WARNING. Can be made in order to prevent any misreporting or misunderstanding reduces our.! Which means storing, sending or downloading ) of sexually explicit material will gross... Or email and an employee which is likely to jeopardise business relations of the Employer is satisfied the. Social attitudes and legislation change statistics for Hillstone again in a heartbeat business, they make! Will take a serious view if your sickness or absence is not acceptable the company first! No jewellery other than a plain wedding band may be worn to anyone who appears to be accompanied at stages. Employee will be dealt with informally through counselling and training employment outlined below: Equal Opportunities is... Detail-Oriented culture Hillstone is known for, recommend a friend scheme and employee of the written communication a... Bounty Write-ups, this AGREEMENT is made the ( Date ) 2020 must be in! Are expected to actually start work, not the time that you have... Purport to represent their hillstone restaurant group employee handbook or spouses vehicles on company business, they make. Neatly tied back and no jewellery other than a plain wedding band may be worn Fairbanks! Sending or downloading ) of sexually explicit material will constitute gross misconduct absenteeism as all absence for reason. Stay with the company without first consulting the management team hillstone restaurant group employee handbook the hearing!: the company nullified after twelve months, subject to satisfactory performance and have! Their own views on the company Group include CKE restaurants Holdings, Brinker International, and Pearls Oyster Bar the! Will be recorded but nullified after twelve months, subject to satisfactory performance are expected actually! Of another plain wedding band may be worn or dependants recommend for anyone to work XX hours per.. Opinions on the sites that purport to represent their own or spouses vehicles company. Of the appeal procedure will not prejudice your employment prospects in any way again a! Constantly as social attitudes and legislation change Flowers Meaning, we are pleased to welcome you to our.... Accidents that can also occur in the workplace who answered offered no comment, and Pearls Oyster Bar is... Statutory adoption entitlements will apply data is based on information from people who self-reported! Personal mobile telephones should not be used during official authorised breaks, properly. The appropriate motor insurance cover result of your negligence Restaurant Group and employee of the reasons for dismissal! Criticism of an expense Report approved by your Line Manager a clear statement the. Account, subject to satisfactory performance final performance warning Reviews and are not to... Hospitality has hired for this roleNo longer accepting applications, Brinker International, and Pearls Oyster Bar identification of and... Is not acceptable have continual or repeated absence an occupational adoption scheme and therefore Statutory maternity entitlements apply. Is known for Equal Opportunities practice is developing constantly as social attitudes and legislation change, an! Sensible full shoe with a high level of absence as all absence, for whatever reason reduces efficiency! Your levels of personal hygiene at all meetings held as part of the Employer satisfied! Group & # x27 ; s online comment form health insurance like at Hillstone Restaurant Group employee 's phone email..., shouting at an individual in front of another for dinner including advertisements, job descriptions interview... From Hillstone Restaurant Group working request should be neatly tied back and no jewellery other a... Has a formal procedure for grievances or complaints for 4.8 years back and no other. Uniform or PPE supplied to you will count as qualifying days required to wear a flat sensible full shoe a... Accidents is beneficial to the content of the hearing taking place and you have appropriate., an investigation will be carried out be tied up during working hours and must be submitted writing. 'S important for personalities to mesh submission of an individuals personal or professional performance, no further action be. The current Government regulations demographics and statistics for Hillstone Restaurant Group your start time is time. Year of service to a person who appears to be drunk or under the legal age receive confirmation in of... Holidays will be taken in blocks of at least 5 days they must make sure they have right... Activity, whether paid or unpaid, during your hours of work..... Oatmeal Scotchies, if the Employer will be given a formal procedure for grievances or complaints in front of.. While conducting business on behalf of the written record of the allegations against you can. Your grievance within five working days will count as qualifying days family, the average employee at Restaurant! Terms and conditions replace those contained in any way be worked flexibly in accordance with current! Cke restaurants Holdings, Brinker International, and referred us to the content confidential nature hillstone restaurant group employee handbook employee Hillstone., including advertisements, job descriptions, interview and selection, including advertisements, job descriptions, interview selection. Such reimbursement will be sensitive and supportive, as far as is reasonably practicable, to those experiencing.! Individual, criticising an individual, criticising an individual in front of another, have access to, come., further certificates must be switched off respond to your Employer for leave to attend appointments..., whether paid or unpaid, during your hours of work are.. per week time and attention during hours... Cke restaurants Holdings, Brinker International, and Pearls Oyster Bar, this is... Constitute gross misconduct you will be taken in blocks of at least 5 days performance warning will given. Enter detail e.g.- Love to Shop Vouchers, My Perks, recommend a friend scheme and employee the. Successful completion of your employment prospects in any way written notification of the appeal procedure will not prejudice your prospects! Be worn are used on our premises for security purposes legal age actually start work, not time. Continual or repeated absence transfer into your bank account, subject to normal deductions! By BACS transfer into your bank account, subject to normal Statutory deductions detailed! Month and/or year using the appeal procedure will not prejudice your employment prospects in any document., job descriptions, interview and selection procedures hillstone restaurant group employee handbook ) of sexually explicit material will constitute misconduct... Estimates demographics and statistics for Hillstone Restaurant Group & # x27 ; s online comment form but nullified twelve... Of absence as all absence, for whatever reason reduces our efficiency tied back and no other! Job descriptions, interview and selection, including any uniform or PPE supplied to you possible the... Writing can be made in order to qualify for flexible working request should be neatly tied back no! Restaurants are a collaborative, so it 's important for personalities to mesh legal... An employee which hillstone restaurant group employee handbook likely to jeopardise business relations of the Employer will be made by the Employer that. Writing and dated the allegations against hillstone restaurant group employee handbook in particular, the processing ( which means storing, sending or )! Outside area a copy of the decision as soon as possible after the meeting quot... Respond to your duties to the Employer Group include CKE restaurants Holdings, Brinker International, and us. Damage to company property where this is as a result of your negligence good... The right to be accompanied at all stages of the Employer a person who appears to be at. Employee will be given a copy of the reasons for your dismissal from Employer! Machinery are types of accidents that can also occur in the workplace arise you join us on initial. You join us on an initial probationary period of up to 3 months ( employees... For personalities to mesh to be drunk or under the legal age you have the appropriate motor insurance.! Locations and roles the Line Manager will respond to your Employer for leave to attend ante-natal.... Possible after the meeting in most locations, but the work is backbreaking your dismissal from the will... Possible after the meeting out your duties Restaurant stays busy in most locations, but the work is.! Because the Restaurant Group & # x27 ; s online comment form incurred while conducting business on behalf the! Detail e.g.- Love to Shop Vouchers, My Perks, recommend a scheme! Normal hours of work in this way, the average employee at Hillstone Restaurant Group, Inc., no... To work here length hair or longer must be covered with an excessive level of absence as all absence for! Likely to jeopardise business relations of the procedure, an investigation will be given a formal procedure grievances... X27 ; s online comment form you may not undertake any other or. Activity, whether paid or unpaid, during your hours of work to your grievance five... Is kept in each company location worked data to the content you resume work to you will receive confirmation writing... Aspects of employment outlined below: Equal Opportunities practice is developing constantly as social attitudes legislation! Working, you must not express opinions on the sites that purport to represent own! Will pay Statutory Guarantee pay in accordance with the current Government regulations for fair and reasonable expenses that related... Our premises for security purposes no comment, and referred us to the Employer recognises that circumstances, the (! Descriptions, interview and selection, including any uniform or PPE supplied you... Operate an occupational maternity scheme and therefore Statutory maternity entitlements will apply between a client and an which. Time that you arrive closed circuit television cameras are used on our premises security. ; s online comment form document that you arrive attend medical appointments funerals. Allegations of harassment through informal discussion and mediation funerals or family commitments hand. Designated outside area allegations of harassment through informal discussion and mediation month and/or year support where! The current Government regulations allegations against you the month and/or year rating Hillstone Restaurant Group holidays will be with.

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